Privacy Policy

Rob-Son Graphics International B.V., located at Zaaiwaard 10,  5308JK Aalst, The Netherlands, is responsible for processing personal data as displayed in this privacy policy.

Contact details
Rob-Son Graphics International B.V.
Zaaiwaard 10
5308JK Aalst
The Netherlands

T. +31 85 201 07 05
E. sales@rob-son.nl
W. www.rob-son.nl

Bankdetails:
Rabobank Altena-Bommelerwaard
Hogeweg 55
5301 LJ Zaltbommel
The Netherlands

IBAN: NL56 RABO 0125 1789 05
BIC: RABONL2U
Chamber of Commerce: 11063765
VAT: NL817825514B01

ABOUT ROB-SON GRAPHICS INTERNATIONAL B.V.
Rob-Son Graphics International B.V. is an unautorized and independent supplier of used bindery machines and spare parts mentioned on our websites www.rob-son.nl and www.bookbinderyparts.com. We offer various of used and reburbished machines, equipment and parts, manufactured by various manufacturers on our websites, but are not an authorized dealer for these manufacturers. We are based in the Netherlands, but are operating on international level. 

PERSONAL DATA
When ordering though our site or submitting data through our contact form, as appropriate, you may be asked to enter your name, company details, email address, phone number, or other details that are nessecairy to send your request or place an order. This data will be stored to process your request, or to be available for follow-up questions. A disclosure of this data will not take place without your consent. Data submitted via our contact forms will remain with us, until you request us to delete it, revoke your consent to storage or you no longer need to retain your data. Mandatory statutory provisions – especially retention periods – remain unaffected. Requests to delete your submitted details can be send to sales@rob-son.nl.

COLLECTION AND PROCESS OF PERSONAL DATA
We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site. We only process personal data that has been explicitly specified/left behind.

SPECIAL AND/OR SENSITIVE PERSONAL DATA
Our website and / or service does not intend to collect data about website visitors younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. If you are convinced that we have collected personal information about a minor without this consent, please contact us via sales@rob-son.nl, then we will delete this information.

HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, fill out an enquiry form, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you
  • To quickly process your transactions
  • To deliver goods and services to you
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)
  • For legal purposes, such as tax return

PROTECTION OF YOUR INFORMATION
Rob-Son Graphics International B.V. does not use vulnerability scanning and/or scanning to PCI standards. We never ask for credit card numbers, and use regular malware scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons with special access, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

STORAGE OF PERSONAL DATA
Rob-Son Graphics International B.V. does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected.

CHANGE OF PERSONAL DATA
Any changes to be made to users personal data can be submitted by email. Rob-Son Graphics International B.V. will directly change the personal data as submitted by the user. Requests for changing personal data can be sent to sales@rob-son.nl. A confirmation e-mail will be sent upon changing your personal data, whereas the old data will be deleted. 

THIRD-PARTY DISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD-PARTY LINKS
We do not include or offer third-party products or services on our website.

GOOGLE ANALYTICS
Our website uses functions of the web analytics service Google Analytics. Web analytics service provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics uses “cookies.” These are small text files that your web browser stores on your device and allow analysis of website usage. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. Server location is usually the US. Google Analytics cookies are set on the basis of Art. 6 para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in the analysis of user behavior in order to optimize our website and possibly also advertising.

IP ANONYMIZATION
We use Google Analytics in conjunction with the IP anonymization feature. It ensures that Google shortens your IP address within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. There may be exceptions where Google transmits and truncates the full IP address to a server in the United States. Google will use this information on our behalf to evaluate your use of the website, to report on website activity, and to provide us with other services related to website activity and internet usage. There is no merger of the Google Analytics transmitted IP address with other Google data.

BROWSER PLUGIN
The setting of cookies through your web browser can be prevented. However, some features of our website may be restricted. Likewise, you can prevent the collection of data relating to your website use, including your IP address and subsequent processing by Google. This is possible by downloading and installing the browser plug-in that can be accessed via the following link:   https://tools.google.com/dlpage/gaoptout?hl=en .

DATA SUB PROCESSING
To fully comply with legal data protection requirements, we have entered into a contract processing agreement with Google.

DEMOGRAPHICS IN GOOGLE ANALYTICS
Our website uses the demographics feature of Google Analytics. It can be used to generate reports that contain statements on the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and third-party visitor data. An assignment of the data to a specific person is not possible. You can disable this feature at any time. This is possible through the ad settings in your Google Account or by generally prohibiting the collection of your data by Google Analytics, as explained in the section “Objection to data collection”.

COOKIES
Our website uses cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

NEWSLETTER
On our website users are given the opportunity to subscribe to our recurring newsletter. With use of this data we inform our customers and business partners with recurring newsletters and other news updates of our company.  The personal data collected when registering for our newsletter are only used exclusively to send our newsletters and other news updates. Receivers of our newsletter can unsubscribe anytime, by using the unsubscribe link provided in every newsletter we send.

GOOGLE
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.

DO NOT TRACK SIGNALS
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

DATA BREACH
If, by any chance, a data breach occured on our local server, or on our website, Rob-Son Graphics International will notify their clients via email within 7 business days.